Program Policies

Booking Policy

All programs are booked by a first come first served basis determined by the date of your first contact for detailed program request information. You may book for any month at any time. If applicable, your booking information must include the number of students, so that an invoice can be sent out to confirm your booking and hold your date and times. Once a booking is confirmed by both parties, an invoice will be sent out. For bookings more than 3 months away from program date, a deposit of $50.00 is required. This payment is due one month or less from the date on the invoice. After receiving the invoice, your booking is subject to our Cancellation Policy. Outdoors In appreciates payment in a timely manner.

Cancellation Policy For programs booked less than 3 months from Invoice date:

  1. A charge of $20.00 per booked program will be invoiced to you if you give written notice of cancellation 28 days or more before program date. Your written notice must be received by the end of the 28 days. Please try to reschedule.
  2. Upon cancellation by the 28 days, an invoice will be sent to the contact person for the $20.00 and it is his/her responsibility to send payment in a timely manner.
  3. With less than the 28 days’ notice and with no possibility of rescheduling, Outdoors In will charge the entire fee for all booked programs cancelled. If applicable, this amount is based on the number of students recorded at the time of the booking. A notice will be sent to the contact person for the amount and it is his/her responsibility to send payment in a timely manner.
  4. There will be no charge for Outdoors In cancelling your program and we will try to reschedule.
  5. If your field trip or programs have to be cancelled on the day of your programs by you or Outdoors In due to extreme weather such as a severe thunder or snow storm, both parties will attempt to reschedule.

Cancellation Policy for programs booked more than 3 months from Invoice date:

  1. Your deposit fee of $50.00 will not be refunded if you give less than 28 days written notice of cancellation. Your written notice must be received by the end of the 28 day.
  2. A charge of $20.00 will be retained if you give written notice of cancellation 28 days or more before program date. Your written notice must be received by the end of the 28 day.
  3. Please try to reschedule.
  4. There will be no charge for Outdoors In cancelling your program and we will try to reschedule. $50.00 will be refunded if rescheduling cannot be determined.
  5. If your field trip or programs have to be cancelled on the day of your programs by you or Outdoors In due to extreme weather such as a severe thunder or snow storm, both parties will attempt to reschedule.